We process orders within 1-2 business days after placing the order. Please note orders are not processed or shipped over the weekend or European holidays.
For more details please click here.
Can I return my order?
If you are not completely satisfied with your product, our returns policy allows you to return full price items within 14 days from receiving your order.
All return costs are to be covered by the customer. We recommend sending your return via a tracked service to ensure we can locate it if needs be.
Click here for a returns form, please ensure you add your order number and the item returning back to us inside the package and the slip 'returned goods' to the outside of the package.
All ‘SALE’ items are eligible for a return but there will be a £10 handling charge which will be deducted from your refund. By purchasing from our 'sale' you are agreeing to our terms and conditions advertised.
ARCHIVE SALE orders are FINAL SALE and NON REFUNDABLE. Items in any final sale might have minor faults, this does not mean they can be refundable. By purchasing from our 'sale' you are agreeing to our terms and conditions advertised.
For international returns we ask you add that the items are ‘returned goods’ to avoid any custom charges when entering back to the UK, any charges will be deducted from your refund.
Please note that crochet bikinis and clothing requires special care.
Maiyo items are made by hand with yarn which is 100% cotton.
The yarn is knitted together delicately giving it is beautiful and raw natural texture. This does mean that each item needs to be handled with the same care and love it was given be made!
To prolong the life of your swimwear ensure you rinse after use.
- Oil based products like suncreams, saltwater & chlorine can cause effect the texture of the item.
- Avoid rolling up when wet or leave your garment damp in the bag.
- Hand wash inside out in mild detergent (no washer or dryer even on a delicate cycle).
- No Detergent or Bleach
We have taken care to make sure the metal trims are heat resistant to the skin.
Keep your items in the bags provided to ensure they stay safe from any harm. After your bikini gets wet be sure to let it dry naturally. As the bikinis are delicate we would recommend not to do intensive swimming in them.