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Shipping & Returns
We process orders within 1-2 business days after placing the order. Please note orders are not processed or shipped over the weekend or European holidays.
For more details please click here.
Can I return my order?
All ‘outlet’ items are non-returnable. By entering into a 'clearance sale' you are agreeing to our terms and conditions advertised and these items can't re-enter our warehouse.
Sale items are available for return.
If you are not completely satisfied with your product, our returns policy allows you to return full price items and sale items within 14 days from receiving your order.
Please visit our returns centre and fill in the returns request.
All return costs are to be covered by the customer. We recommend sending your return via a tracked service to ensure we can allocate it if needs be.
For international returns we ask you add that the items are ‘returned goods’ to avoid any custom charges when entering back to the UK, any charges will be deducted from your refund.